ICT oversight gaps don't stay invisible when a regulator looks
DORA requires documented, continuous oversight of every ICT provider supporting critical functions. Cynapze gives you a maintained register of each provider.
DORA
Address DORA’s ICT third-party obligations with one platform.
For financial entities, DORA turns ICT third-party oversight from a best practice into a documented legal obligation. Cynapze gives you the tools to monitor every ICT provider continuously and produce the evidence regulators expect.
The challenge
Where DORA's requirements expose gaps in existing programs
An incomplete provider register creates compliance exposure
Cynapze centralizes every ICT provider in one structured register, organized by criticality and kept current, replacing fragmented lists from contracts and emails.
Annual reviews leave months of unmonitored exposure
Cynapze monitors every ICT provider daily, so any change in posture reaches your team before it becomes a compliance issue.
Treating all ICT providers equally misallocates your oversight
Cynapze lets you cross-reference each provider's grade with operational criticality, so scrutiny concentrates where DORA expects it most.
Regulators expect documented evidence, not verbal assurances
Cynapze maintains a complete audit trail of every assessment, score change and remediation, ready whenever oversight needs demonstrating.
Every flagged issue needs an owner and a deadline
Cynapze turns every identified gap into a tracked remediation plan with a named owner and a due date, visible until it's closed.
The solution
One platform built for DORA regulation
Step 01 of 04
Daily Provider Monitoring
Track each ICT provider across 10 risk categories, with scores refreshed daily instead of an annual snapshot.
Keep every provider in one register, auto-detected and organized by status and by the criticality of the function they support.
Map how providers interconnect and surface concentration, so a dependency shared across critical functions is visible.
See a provider's score trend over time and compare across your portfolio to see where ICT risk concentrates.
Step 02 of 04
Structured Due Diligence
Send questionnaires built around DORA requirements, reusable across every ICT provider category.
Assess a provider once, then project the result onto every framework you report on.
Let providers respond through a single link, and request certifications with a documented decision per document.
Turn any gap into a remediation plan with a named owner and a due date.
Step 03 of 04
Risk Mapped to Criticality
Cross-reference each provider's grade with how critical they are, so a minor tool and a core ICT provider receive proportionate attention.
Match emerging threats against your providers, with intelligence from European and global authorities, to know who is affected within hours.
Get notified when a provider tied to a critical function drops a grade, or when a provider you share with others is affected.
Review a single matrix of provider risk across your portfolio, structured for risk committee review.
Step 04 of 04
Documented Ownership
Generate reports mapped to DORA directly from your provider data, ready for regulators or governance bodies.
Track compliance readiness from a single control set projected across every framework.
Maintain a full audit trail of assessments, score changes and remediation across every ICT provider.
Centralize evidences with expiry tracking, and grant auditors scoped access to what they need.
Built for financial entities that need a structured, documented approach to ICT third-party risk under DORA.
Outcomes
ICT third-party oversight, documented the way DORA requires
Cynapze gives financial entities one place to monitor, assess and document ICT provider risk, structured around the obligations DORA introduces.
Built for DORA complianceAdapts to your regulatory realityInsights from day one
1
Full provider visibility
From critical ICT functions to minor tools, one continuously updated view of where your exposure sits, including fourth parties.
2
Issues surfaced early
Daily score refreshes mean a dropped grade reaches your team within a day, not at the next scheduled review.
3
A scalable program
Send questionnaires, track responses and manage remediation across every ICT provider from a single platform.
4
Audit-ready in a few clicks
Pull DORA-aligned reports straight from your provider data whenever a regulator or auditor asks.
5
Faster, sharper prioritization
Combine provider security scores with operational criticality to direct oversight where it matters most.
Solutions
More ways Cynapze fits your world.
Industry, role or regulation: pick the angle closest to your context.
Frequently asked questions.
Can't find what you're looking for? Reach out to our team at support@cynapze.com
What is Cynapze?
Cynapze is a third-party risk management platform. It helps organizations monitor, assess, and document the cybersecurity posture of their vendors and suppliers, all from one place.
Who is Cynapze built for?
Cynapze is built for organizations that need to manage vendor risk at scale, from security teams and risk officers to finance leaders who need visibility without becoming security experts.
How is Cynapze different from a spreadsheet or a manual review process?
Manual processes go stale the moment they're finished. Cynapze replaces static, point-in-time reviews with continuous monitoring, structured assessments, and a single record of every vendor's risk over time.
Do I need a security background to use Cynapze?
No. The platform is designed for both technical and non-technical roles, with role-based views that adapt to what each person on your team actually needs to see.
Can Cynapze scale with my vendor portfolio as it grows?
Yes. Whether you're managing a handful of vendors or several dozen, Cynapze is built to add vendors, assign criticality, and track risk without the process breaking down as your portfolio grows.
How long does it take to get started?
After creating your account, a guided setup walks you through completing your company profile, inviting team members, and adding your first vendors. Every step can be skipped and resumed later.
What do I need to add a vendor?
Just the vendor's name and domain to begin monitoring. From there, you can assign criticality, send assessment questionnaires, and build out their full risk profile over time.
Can I invite my team to use the platform?
Yes. Company admins can invite team members and assign them roles that determine what they can see and do within the platform.
What happens after I add a vendor?
Once a vendor is added, you can choose to actively manage them, which triggers ongoing monitoring, lets you send assessment questionnaires, and allows you to track remediation plans tied to their risk profile.
How do I get help if I run into an issue?
A help center with searchable articles and contextual guidance is available directly in the platform, alongside a contact form for direct support requests.
What subscription tiers does Cynapze offer?
Four tiers: Freemium, Silver, Gold, and Platinum. Each tier increases the number of vendors you can actively manage and the depth and frequency of monitoring data available.
How many vendors can I manage on each tier?
Freemium does not include active vendor management. Silver supports up to 10 managed vendors, Gold up to 25, and Platinum up to 50.
Is there a free trial?
Cynapze does not currently offer a time-limited free trial. The Freemium tier lets you explore the platform with a one-time vendor score, without an ongoing subscription.
How does billing work?
Subscriptions are billed annually. Upgrading to a higher tier takes effect immediately, with the price difference prorated. Downgrading takes effect at the end of your current billing period.
Can I cancel my subscription at any time?
Subscription cancellation is handled by our support team rather than through self-service. Reach out and we'll take care of it.
Does Cynapze help with NIS2 compliance?
Yes. Cynapze includes questionnaire templates aligned to NIS2 requirements and gives you the continuous monitoring, documentation, and audit trail needed to demonstrate supplier oversight.
Does Cynapze help with DORA compliance?
Yes. Cynapze covers the ICT third-party risk management pillar of DORA, with continuous monitoring of ICT providers, structured due diligence, and reporting aligned to DORA's documentation expectations.
Does Cynapze cover GDPR requirements?
Cynapze helps you monitor and document the security posture of vendors processing personal data on your behalf, supporting the due diligence expectations under Article 28. It is not a full GDPR compliance management tool.
Can I generate compliance reports directly from Cynapze?
Yes. You can generate reports from your vendor data aligned to the frameworks you work with, ready to share with auditors, regulators, or your own leadership.
Does Cynapze automatically map my vendor data to specific regulatory controls?
Not automatically. Cynapze gives you the structured data, documentation, and audit trail that support your compliance work, but framework-to-control mapping is not an automated feature in the current version.
Where is my data hosted?
Your data is hosted on a SecNumCloud sovereign cloud, the qualification issued by ANSSI, the French national cybersecurity agency, with no dependency on US cloud providers. This reflects a deliberate choice to support data sovereignty for European organizations.
Is Cynapze built with European compliance standards in mind?
Yes. The platform's hosting and infrastructure choices are built around European digital sovereignty principles, reflecting the regulatory environment our customers operate in.
Is my company's data isolated from other Cynapze customers?
Yes. Cynapze is a multi-tenant platform with strict data isolation between companies. Each organization only has access to its own data and the vendors it manages.
Who can see my vendor risk data inside my organization?
Access is role-based. Company admins control which roles can see what, including detailed technical findings, so sensitive data stays restricted to the people who need it.
Where does Cynapze get its security data from?
Cynapze integrates with SecurityScorecard, an established security ratings provider, as its data source. Cynapze adds the layer on top: vendor categorization, risk prioritization, questionnaires, remediation tracking, and reporting.
Ready when you are
Vendor intelligence for the threats that matter
With Cynapze, companies monitor their vendor ecosystem continuously, meet regulatory requirements with confidence, and scale without losing visibility.
- < 1 dayto deploy, with zero onboarding friction
- 300,000+companies already scored in the network
- SecNumCloudsovereign hosting, under European jurisdiction