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Remediation

Turn findings into action, and action into proof.

Finding a problem is only half the job. Cynapze turns every finding into a plan with an owner and a due date, tracks it with the vendor, and confirms the fix.

Cynapze platform - Remediation
The challenge

Where remediation stalls

01

Findings with no owner

An issue that isn't assigned to someone rarely gets resolved.

02

Work scattered across tools

Issues, emails and tracking spreadsheets live apart, so nothing has a single status.

03

No line from finding to fix

Without a link between an issue and a plan, follow-through depends on memory.

04

Vendor follow-up that drifts

Chasing a supplier for a fix by email is slow and easy to lose track of.

05

Fixes nobody verifies

A closed ticket isn't proof the underlying issue was actually resolved.

06

Effort spread too thin

Without ranking, a minor issue can absorb the time a critical one needed.

The solution

How Cynapze solves remediation

Step 01 of 04

See every finding

Remediation Advices: AI recommendations on overdue plans, re-opened issues and unassigned incidents

See findings from your own perimeter and your vendors in one queue.

Every issue is automatically ranked by severity and breach risk across the portfolio.

Filter to the vendors and issues that carry the most exposure.

Surface new issues the day they appear, not at the next review.

Step 02 of 04

Turn it into a plan

Create Plan: choose which vendors a remediation plan covers, with open issues and critical CTI signals shown

Link any issue to a remediation plan in one step.

Assign a named owner and a due date, so accountability is explicit.

Break a plan into tasks and track each to completion.

Rank plans by the risk they retire, so effort follows exposure.

Step 03 of 04

Work with the vendor

Issues Manager: findings and gaps detected across CTI, compliance, questionnaires and assessments

Coordinate with the vendor from inside the platform, not scattered email.

Track progress and follow up automatically when a plan stalls.

Keep every exchange and document attached to the issue.

See the status of every open plan across your vendors at a glance.

Step 04 of 04

Confirm and document

Remediation Plan Manager: every plan with source, priority, status, completion and due date

Keep a full audit trail of every issue, plan and resolution.

Produce remediation summaries for leadership from the same record.

Show regulators and auditors that findings were acted on, with evidence.

Keep an audit-ready history of assessments, scores and remediation, with scoped access for auditors and regulators.

Outcomes

A clear path from finding to confirmed fix

Cynapze keeps every issue moving, from the moment it's found to the moment it's verified, with accountability at each step.

1

One queue, own and vendor

Your issues and theirs, managed together in one place.

2

Accountable by design

Every plan has a named owner and a due date.

3

Coordinated with the vendor

Follow-up and evidence tracked against each plan.

4

Fixes verified, not assumed

Cynapze re-checks and closes only when the fix is confirmed.

5

Proof of action

A full trail showing findings were resolved, ready for an auditor.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team at support@cynapze.com

What is Cynapze?
Cynapze is a third-party risk management platform. It helps organizations monitor, assess, and document the cybersecurity posture of their vendors and suppliers, all from one place.
Who is Cynapze built for?
Cynapze is built for organizations that need to manage vendor risk at scale, from security teams and risk officers to finance leaders who need visibility without becoming security experts.
How is Cynapze different from a spreadsheet or a manual review process?
Manual processes go stale the moment they're finished. Cynapze replaces static, point-in-time reviews with continuous monitoring, structured assessments, and a single record of every vendor's risk over time.
Do I need a security background to use Cynapze?
No. The platform is designed for both technical and non-technical roles, with role-based views that adapt to what each person on your team actually needs to see.
Can Cynapze scale with my vendor portfolio as it grows?
Yes. Whether you're managing a handful of vendors or several dozen, Cynapze is built to add vendors, assign criticality, and track risk without the process breaking down as your portfolio grows.
How long does it take to get started?
After creating your account, a guided setup walks you through completing your company profile, inviting team members, and adding your first vendors. Every step can be skipped and resumed later.
What do I need to add a vendor?
Just the vendor's name and domain to begin monitoring. From there, you can assign criticality, send assessment questionnaires, and build out their full risk profile over time.
Can I invite my team to use the platform?
Yes. Company admins can invite team members and assign them roles that determine what they can see and do within the platform.
What happens after I add a vendor?
Once a vendor is added, you can choose to actively manage them, which triggers ongoing monitoring, lets you send assessment questionnaires, and allows you to track remediation plans tied to their risk profile.
How do I get help if I run into an issue?
A help center with searchable articles and contextual guidance is available directly in the platform, alongside a contact form for direct support requests.
What subscription tiers does Cynapze offer?
Four tiers: Freemium, Silver, Gold, and Platinum. Each tier increases the number of vendors you can actively manage and the depth and frequency of monitoring data available.
How many vendors can I manage on each tier?
Freemium does not include active vendor management. Silver supports up to 10 managed vendors, Gold up to 25, and Platinum up to 50.
Is there a free trial?
Cynapze does not currently offer a time-limited free trial. The Freemium tier lets you explore the platform with a one-time vendor score, without an ongoing subscription.
How does billing work?
Subscriptions are billed annually. Upgrading to a higher tier takes effect immediately, with the price difference prorated. Downgrading takes effect at the end of your current billing period.
Can I cancel my subscription at any time?
Subscription cancellation is handled by our support team rather than through self-service. Reach out and we'll take care of it.
Does Cynapze help with NIS2 compliance?
Yes. Cynapze includes questionnaire templates aligned to NIS2 requirements and gives you the continuous monitoring, documentation, and audit trail needed to demonstrate supplier oversight.
Does Cynapze help with DORA compliance?
Yes. Cynapze covers the ICT third-party risk management pillar of DORA, with continuous monitoring of ICT providers, structured due diligence, and reporting aligned to DORA's documentation expectations.
Does Cynapze cover GDPR requirements?
Cynapze helps you monitor and document the security posture of vendors processing personal data on your behalf, supporting the due diligence expectations under Article 28. It is not a full GDPR compliance management tool.
Can I generate compliance reports directly from Cynapze?
Yes. You can generate reports from your vendor data aligned to the frameworks you work with, ready to share with auditors, regulators, or your own leadership.
Does Cynapze automatically map my vendor data to specific regulatory controls?
Not automatically. Cynapze gives you the structured data, documentation, and audit trail that support your compliance work, but framework-to-control mapping is not an automated feature in the current version.
Where is my data hosted?
Your data is hosted on a SecNumCloud sovereign cloud, the qualification issued by ANSSI, the French national cybersecurity agency, with no dependency on US cloud providers. This reflects a deliberate choice to support data sovereignty for European organizations.
Is Cynapze built with European compliance standards in mind?
Yes. The platform's hosting and infrastructure choices are built around European digital sovereignty principles, reflecting the regulatory environment our customers operate in.
Is my company's data isolated from other Cynapze customers?
Yes. Cynapze is a multi-tenant platform with strict data isolation between companies. Each organization only has access to its own data and the vendors it manages.
Who can see my vendor risk data inside my organization?
Access is role-based. Company admins control which roles can see what, including detailed technical findings, so sensitive data stays restricted to the people who need it.
Where does Cynapze get its security data from?
Cynapze integrates with SecurityScorecard, an established security ratings provider, as its data source. Cynapze adds the layer on top: vendor categorization, risk prioritization, questionnaires, remediation tracking, and reporting.
Ready when you are

Vendor intelligence for the threats that matter

With Cynapze, companies monitor their vendor ecosystem continuously, meet regulatory requirements with confidence, and scale without losing visibility.

  • < 1 dayto deploy, with zero onboarding friction
  • 300,000+companies already scored in the network
  • SecNumCloudsovereign hosting, under European jurisdiction